Wednesday, October 29, 2008

Blackberry service in Hong Kong with PCCW

I actually went through a lot of pain and heartache to get Blackberry Enterprise Service in Hong Kong (the service necessary for Corporate Exchange support).

I initially went to one of those PCCW street vendors and got cellular service (complete with 2 year contract) since I was getting cable and internet anyway from PCCW, I thought the bundling made a ton of sense.

It turns out the guy selling me the plan, even though he assured me it would work with a Blackberry, didn't know what he was talking about. Now I have a 3G plan that I don't really use. I lend it to relatives who visit me from out of town... that's about it.

You can't even get PCCW Blackberry Enterprise Service from a store front! You have to call their corporate support number. I ended up meeting a salesperson in a train station and signed the necessary things... I also needed to give a check from a local bank for the necessary prepay amount, and setup autopay against a credit card (thankfully, my US credit card worked).

Anyway, I was able to switch both of my PCCW cell numbers to use my new Capital One credit card by calling a PCCW Blackberry support number my salesperson gave me: 2888-8778. It only rang 2-3 times and a live person picked up! She was only supposed to help with my Blackberry number, but she helped me with my other PCCW as well thankfully.

Now the only things left to change are my cable service, and California fitness...

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